Background
NS strives to provide convenient, fast, safe, affordable, and sustainable travel. NS is developing into a broad service provider that works with other companies to offer the customer the option of 'smart' travel based on the most up-to-date information. Convenient travel, from door to door. [1]
OV-fiets is the readily accessible rental bicycle for the last part of your trip. If you arrive at the station by train, you can quickly and easily rent a public transport bicycle and cycle on to your appointment, go visit friends and family, go to the museum or attend a business lunch. There are almost 300 rental locations: at many stations, at bus or metro stops and at P+R sites. [2]
Currently, NS cannot provide information about the short-term availability of this mobility service, due to which customers are limited in being able to reliably plan their door-to-door journeys. As the first step in addressing this problem, NS is currently developing a data product to provide information on OV-fiets availability within the upcoming 48 hours.
Research questions • How can/should OV-fiets availability be defined, measured and forecast?
• What is the best way to communicate OV-fiets availability forecasts?
• What is the best way to measure the impact of OV-fiets availability forecasts?
What you will do
You will research and develop a model to forecast OV-fiets availability at an OV-fiets rental location, and compare its predictive properties to the existing baseline models. This will involve for example field work, user experience research, and applying predictive modelling techniques.
Where will you work
• Physically
• At the NS's head-office located right next to Utrecht Central train station
• Among and with an experienced group of NS Data Scientists and Engineers
• In close collaboration with NS domain experts
• Digitally
• On NS's Microsoft Azure platform, including:
• Azure Databricks environment
• Sandbox Azure development subscription
• DevOps services, including Boards, Repos, and Pipelines
• Communications through NS Slack service
What we expect from you • Commitment to availability: at least 7 out of 8 weeks
• Shared values: team play, customer-focus, open-mindedness, transparency
• Physical attendance: meet in the office at least one day per week
• Digital attendance: check in online on a daily basis
References • [1]
NS mission• [2]
OV-fiets frequently asked questions